777d11 Privacy Policy

1 Introduction & Scope

This Privacy Policy ("Policy") describes how 777d11 ("the Platform", "we", "us", "our"), operating at https://777d11.bid, collects, processes, stores, and protects the personal data of individuals ("you", "your", "the Player") who access or use the platform's services, including online casino games, sports betting, lottery products, and all associated account management features.

This Policy applies to all personal data collected through the 777d11 website, any associated mobile interface, and all communications between you and 777d11 including email correspondence with the support team. It does not apply to third-party websites or services that may be linked from the platform, each of which operates under its own privacy terms.

777d11 is committed to handling your personal data with integrity, transparency, and in accordance with fair information practices. We collect only the data that is reasonably necessary to provide you with a safe, functional, and enjoyable betting and gaming experience. This Policy should be read alongside our Terms & Conditions and our Responsible Gaming policy, both of which form part of the overall agreement between you and 777d11.

2 Information We Collect

2.1 Information You Provide Directly

When you register an account, use platform services, or contact 777d11 support, you may provide us with the following categories of personal data:

• Identity Data: Full name, date of birth, national identity card number, passport number, or other government-issued identification details submitted during KYC verification.
• Contact Data: Email address, mobile phone number, and residential address (including city, district, and postal code within Bangladesh).
• Account Credentials: Username and encrypted password used to access your 777d11 account.
• Financial Data: Payment method details including bKash, Nagad, Rocket, or Upay mobile wallet identifiers; bank account details for bank transfer methods such as Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, and Sonali Bank; and transaction histories associated with deposits and withdrawals.
• Correspondence Data: The content of any messages, support tickets, chat transcripts, or emails you send to 777d11.

2.2 Information Collected Automatically

When you access the 777d11 platform, certain technical and behavioural data is collected automatically through server logs, cookies, and similar technologies:

• Device & Technical Data: IP address, device type, operating system, browser type and version, screen resolution, and time zone settings.
• Usage Data: Pages visited, games played, betting activity, session duration, click patterns, and referral source (the URL or platform from which you arrived at 777d11).
• Location Data: Approximate geographic location derived from your IP address, used solely to confirm eligibility and prevent access from restricted regions.
• Cookie Data: Session identifiers, preference tokens, and analytics identifiers stored in cookies or local browser storage. See Section 6 for full details.

2.3 Information from Third Parties

In certain circumstances, 777d11 may receive personal data about you from third-party sources, including payment processors confirming the outcome of a transaction, identity verification service providers used during KYC checks, and fraud prevention or risk assessment partners. Data received from these sources is handled in accordance with this Policy.

3 How We Use Your Data

777d11 uses the personal data it collects for the following specific purposes:

777d11 will not use your personal data for any purpose that is incompatible with those listed above without first obtaining your explicit consent or as otherwise required by applicable law.

4 Legal Basis for Processing

777d11 processes your personal data on one or more of the following legal grounds:

• Contractual Necessity: Processing required to perform our obligations under the Terms & Conditions you accepted when registering your account, including account management, payment processing, and service delivery.
• Legitimate Interests: Processing carried out in pursuit of 777d11's legitimate business interests, such as fraud prevention, platform security, and improving the quality of our services — provided that these interests are not overridden by your fundamental privacy rights.
• Legal Obligation: Processing necessary to comply with applicable legal requirements, including anti-money laundering obligations, responsible gaming requirements, and responses to lawful requests from competent authorities.
• Consent: Processing based on your explicit, freely given consent, such as the sending of promotional communications. Where consent is the legal basis, you have the right to withdraw it at any time without affecting the lawfulness of prior processing.

5 Data Sharing & Disclosure

5.1 Service Providers

777d11 shares personal data with carefully selected third-party service providers who assist in operating the platform. These include payment processing partners (bKash, Nagad, Rocket, Upay, and banking partners), identity verification providers, game software suppliers (including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi), cloud hosting providers, and customer support platform operators. All service providers are contractually obligated to process your data solely on our instructions and to maintain appropriate security standards.

5.2 Legal and Regulatory Disclosure

777d11 may disclose your personal data to law enforcement agencies, regulatory bodies, or other competent authorities where required to do so by applicable law, court order, or legal process, or where we have a good-faith belief that disclosure is necessary to prevent fraud, protect the safety of individuals, or defend our legal rights.

5.3 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or part of the business, your personal data may be transferred to the acquiring entity as part of the transaction. You will be notified of any such change and of any material impact on how your data is handled.

5.4 No Sale of Data

777d11 does not sell, rent, trade, or otherwise transfer your personal data to third parties for their own marketing or commercial purposes. Your data is an asset entrusted to us for the limited purposes set out in this Policy.

6 Cookies & Tracking Technologies

6.1 What Are Cookies

Cookies are small text files placed on your device by a website when you visit it. They allow the website to recognise your device on subsequent visits, remember your preferences, and collect aggregate analytics data. 777d11 uses cookies and similar technologies including local storage tokens and session identifiers.

6.2 Types of Cookies Used

• Essential Cookies: Required for the platform to function correctly. These include session authentication tokens and security cookies. They cannot be disabled without breaking core platform functionality.
• Preference Cookies: Store your settings and preferences, such as display language and notification choices, so you do not need to re-enter them on every visit.
• Analytics Cookies: Used to collect aggregated, anonymised data about how players use the platform, including which pages are visited most frequently and how users navigate between sections. This data helps 777d11 improve the platform experience.
• Security Cookies: Used to detect and prevent fraudulent activity, unauthorised access attempts, and other security threats to your account and the platform.

6.3 Managing Cookies

You may configure your browser to refuse cookies or to alert you when cookies are being set. Please note that disabling essential cookies will impair your ability to log in and use core platform features. For analytics and preference cookies, disabling them will not prevent you from using the platform but may reduce the personalisation of your experience.

7 Data Retention

777d11 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including the duration of your active account relationship with the platform and any post-closure retention period required by applicable law or legitimate business necessity.

As a general guide, the following retention periods apply:

• Active Account Data: Retained for the full duration of your account membership plus a minimum of five years after account closure, to comply with anti-money laundering and fraud prevention obligations.
• Transaction and Financial Records: Retained for a minimum of seven years following the relevant transaction, in line with standard financial record-keeping requirements.
• KYC and Identity Documents: Retained for the duration of the account relationship and for a minimum of five years following account closure.
• Support Correspondence: Retained for a minimum of two years from the date of the last interaction, or longer where relevant to an ongoing dispute or investigation.
• Analytics and Usage Data: Retained in aggregated, anonymised form for platform improvement purposes; individual-level usage data is typically anonymised or deleted within 24 months of collection.

When personal data is no longer required and no legal retention obligation applies, 777d11 will securely delete or anonymise it in accordance with its internal data lifecycle procedures.

8 Data Security

777d11 implements a layered approach to data security, combining technical, organisational, and procedural safeguards to protect your personal information against unauthorised access, accidental loss, destruction, and misuse.

Key security measures in place include:

• 256-bit SSL/TLS encryption for all data in transit between your browser and the 777d11 servers.
• Encryption of sensitive data at rest, including financial information and identity document files.
• Role-based access controls ensuring that only authorised personnel can access personally identifiable information, on a strict need-to-know basis.
• Regular security audits and penetration testing of the platform infrastructure.
• Multi-factor authentication options available for player accounts to add an additional layer of login security.
• Continuous monitoring of platform activity to detect and respond to suspicious behaviour in real time.

While 777d11 takes all reasonable precautions to safeguard your data, no online platform can guarantee absolute security. In the event of a data breach that is likely to pose a risk to your rights and interests, 777d11 will notify affected players without undue delay and take all practicable steps to contain and remediate the incident.

9 Your Rights

As a player whose personal data is processed by 777d11, you have the following rights with respect to your information. To exercise any of these rights, please contact the support team at [email protected] with your request clearly described:

• Right of Access: You may request a copy of the personal data that 777d11 holds about you, along with information about how it is being used and with whom it has been shared.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you may request that it be corrected or updated.
• Right to Erasure: You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to any overriding legal retention obligations.
• Right to Restrict Processing: You may request that 777d11 limit the way in which it uses your personal data in certain circumstances, for example while a dispute regarding its accuracy is being resolved.
• Right to Data Portability: Where processing is based on consent or contract, you may request that your personal data be provided to you in a commonly used, machine-readable format.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
• Right to Object: You may object to the processing of your personal data where that processing is based on legitimate interests, including profiling for responsible gaming monitoring purposes.

777d11 will respond to all valid data rights requests within a reasonable timeframe and at no charge. In some cases, we may need to verify your identity before processing a request to ensure that data is not disclosed to unauthorised parties.

10 Third-Party Services

The 777d11 platform integrates with a number of third-party services to deliver its full range of features. These include game content providers (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi), payment gateway operators (bKash, Nagad, Rocket, Upay), and platform analytics tools. Each of these providers operates under its own privacy terms and data processing agreements.

When you interact with a game supplied by a third-party provider, certain technical data — such as session identifiers and game event logs — may be transmitted to that provider's systems as a necessary part of delivering the gaming experience. 777d11 selects providers who maintain data protection standards consistent with those described in this Policy and enters into data processing agreements with all providers who handle player data on our behalf.

777d11 is not responsible for the privacy practices of any third-party service that operates independently of the platform. If you follow a link from the 777d11 platform to an external website, we recommend reviewing that website's own privacy policy before providing any personal information.

11 Children's Privacy

The 777d11 platform is strictly intended for adults aged 18 years and over. We do not knowingly collect personal data from any person under the age of 18. If we become aware that personal data has been submitted by or on behalf of a person under 18, we will take immediate steps to delete that data and close the associated account.

Parents and guardians who have reason to believe that a minor may have registered an account or submitted personal data on the 777d11 platform are encouraged to contact us immediately at [email protected]. We treat all such reports as a priority and will act swiftly to investigate and remediate.

12 Policy Amendments

777d11 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or the services we offer. When material changes are made, we will update the effective date at the top of this page and, where practicable, notify registered players by email or through an in-platform notification.

We encourage you to review this Privacy Policy periodically to stay informed about how 777d11 protects your personal data. Continued use of the platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with any changes, you should discontinue use of the platform and request account closure through the support team.

13 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way in which 777d11 handles your personal data, please contact our support team using the details below. All privacy-related enquiries are handled with priority by the relevant team.

• Email: [email protected] (plain text — not a clickable link)
• Support Hours: 24 hours a day, 7 days a week
• Response Time: Typically within 1 hour during peak hours (Bangladesh Standard Time, BST UTC+6)
• Platform: https://777d11.bid

For data erasure requests, data access requests, or consent withdrawal requests, please include your registered email address and a clear description of your request to help us process it as efficiently as possible.